Frequently Asked Questions
What fruits are you selling right now?
We’re currently taking pre-orders for fresh Himachali pears. Apples will be available soon after the first week of August.
Where do your apples come from?
Our apples are grown on our family-run farm in the heart of Himachal Pradesh handpicked, naturally ripened, and delivered fresh.
What sizes are available?
We offer two sizes:
3kg
5kg
Both come with free home delivery in Chandigarh, Mohali, Panchkula & Zirakpur.
3kg
5kg
Both come with free home delivery in Chandigarh, Mohali, Panchkula & Zirakpur.
What will be the exact weight of the box I receive?
Our apples and pears are carefully packed to target the listed weight, but since we don’t factory sort or mass process our fruits,
there can be a small natural variation usually just a few hundred grams more or less.
Think of it as nature’s way of keeping things interesting! Some fruits are plumper, some are lighter, but we always pack your box full with care,
not shortcuts. You’ll get great value and even better taste every time.
Do you offer home delivery?
Yes! We will deliver directly to your home. Delivery locations - Chandigarh, Panchkula, Mohali, Zirakpur
Are your apples stored in cold storage?
Never. We believe in freshness! No cold storage, no preservatives. You get the real taste of Himachal, not the fridge.
Do you use chemicals or wax on the fruits?
No wax is used. We follow safe, minimal spray practices, and harvest only when the fruit is naturally ripe.
How do I place an order?
Simply visit our website: www.shimlaorchards.com, choose your box size, add to cart, and check out it's quick and secure.
When will I receive my pears?
We’re harvesting and delivering in small batches over the next 10 days. Once you place an order, you’ll receive
a confirmation and estimated delivery day within 24 hours.
What are the payment options?
We accept only payment on delivery through UPI or Cash. Safe, secure, and hasslefree!
What’s special about your pears?
Our pears are grown in our family orchards in the hills of Himachal. They’re handpicked at just the right ripeness
and delivered fresh not stored, not from a mandi. It's a rare, premium taste you won't find elsewhere.
How long do the pears stay fresh?
They are best enjoyed within a few days of delivery. Keep them in a cool, dry place or refrigerate for longer freshness.
When will apples be available?
Apples will be available shortly after the first week of August. Follow us on Instagram - @shimla.orchards to stay updated.
What’s your return/refund policy?
Since our fruits are perishable and picked fresh just for you, we don’t offer refunds.
But if something’s genuinely not right, tell us we’re farmers first, and we care. We’ll always try to make things fair.
But if something’s genuinely not right, tell us we’re farmers first, and we care. We’ll always try to make things fair.
